Refund policy

1. Return Policy. Customer may return their printer within 21 days of the invoice date for a refund of their purchase price minus shipping, handling, and up to a 25% restocking fee. Customer must contact Fusion3 directly before they attempt to return the qualifying Product. You must return the qualifying Product to us in its original or equivalent packaging. You are responsible for risk of loss, shipping and handling fees for returning or exchanging Product. If you fail to follow the return or exchange instructions and policies provided by Fusion3, Fusion3 is not responsible for Product that is lost, damaged, modified or otherwise processed for disposal or resale. At Fusion3’s discretion, credit for partial returns may be less than invoice or individual component prices due to bundled or promotional pricing. If the printer is in any condition other than reasonable wear and tear, as determined by Fusion3, Customer may be liable for additional repair costs based on a reasonable time and material basis.
   Payment Terms; Orders; Quotes; Interest. Terms of payment are within Fusion3’s sole discretion, and unless otherwise agreed to by Fusion3, payment must be received by Fusion3 prior to Fusion3’s acceptance of an order. Payment for the products will be made by credit card, wire transfer, purchase order or some other prearranged payment method unless credit terms have been agreed to by Fusion3. Invoices are due and payable within the time period noted on your invoice, measured from the date of the invoice. Fusion3 may invoice parts of an order separately. Your order is subject to cancellation by Fusion3, at Fusion3’s sole discretion. Unless you and Fusion3 have agreed to a different discount, Fusion3’s standard pricing policy for Fusion3-branded systems allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. Fusion3 is not responsible for pricing, typographical, or other errors in any offer by Fusion3 and reserves the right to cancel any orders arising from such errors. Invoices must be paid within 30 days of the invoice date unless otherwise arranged.